Privacy policy

Last updated: November 14, 2026

This policy explains what personal information Webkeb collects on webkeb.ca, why, how we protect it and what your rights are. It is written under Québec’s Act respecting the protection of personal information in the private sector (Law 25). If this English version and the French version differ, the French version prevails.

Person in charge of the protection of personal information

Title: Person in charge of the protection of personal information, Webkeb
Email: contact@webkeb.ca

You can send this person any question, access request or complaint about your personal information.

Information we collect

Demo request form: your name, email and message, and, if you provide them, your business name, phone number, project type and the plan you’re interested in.
Materials for your demo: the logo, copy and photos you give us to prepare your demo.
Emails you send us: your email address and the content of your messages.
Technical data: like any website, our server receives your IP address in order to display pages. We also use it, for a few minutes only and in memory, to block abusive form submissions. It is not stored with your request.

We collect no other information on this site.

Why we use it

To answer your request and prepare your demo.
To communicate with you about your project.
If you become a client: to carry out the contract, invoice you and meet our legal obligations.

We don’t use your information for any other purpose without your consent. We don’t sell it or use it for advertising.

Your consent

By sending us the form or an email, you consent to the use of your information for the purposes above. Only your name, email and message are needed to answer you; the other fields are optional.

You can withdraw your consent at any time by writing to the person in charge. We will then delete your information, except what the law requires us to keep.

Cookies and tracking tools

This site uses no cookies and no tracking, analytics or advertising tools. No technology on it is used to identify you, locate you or build a profile of you.

Who has access to your information

Only the people in our business who handle your request have access to it. We also use service providers, bound by contract and by confidentiality obligations:

Oracle Cloud Infrastructure, which hosts this site and your requests in its Montréal region;
Proton AG, in Switzerland, which hosts our email, to receive your messages and reply to you.

We don’t share your information with anyone else, unless required by law.

Where your information is stored

Requests sent through the form are stored on our servers in Montréal, Québec. Emails you send us, and our replies, are stored encrypted by Proton AG in Switzerland, a country with strict privacy law. Before communicating personal information outside Québec, we carry out a privacy impact assessment, as the law requires, and govern that communication with a written agreement.

How long we keep it

A request that doesn’t lead to a contract: at most 24 months after our last exchange.
Materials for a demo that doesn’t lead to a contract: 12 months after the demo is taken offline, then deleted.
Clients: for the duration of the contract, then for the period required by tax and accounting laws.

At the end of these periods, the information is securely destroyed, including in our backups.

How we protect it

Encrypted connection (HTTPS) between your browser and our server.
Encrypted storage, and server access restricted to authorized people using secure keys.
Automatic security updates and regular backups.

If a confidentiality incident occurs, we take measures to reduce the risk of harm and record it in a register. If the incident presents a risk of serious harm, we notify the Commission d’accès à l’information and the people concerned.

Your rights

You can:

find out what information we hold about you and get a copy;
have it corrected if it is inaccurate, incomplete or ambiguous;
withdraw your consent;
ask that it be sent to you, or to an organization of your choice, in a structured, commonly used technological format.

To exercise these rights, write to contact@webkeb.ca. We reply within 30 days.

Complaints

To complain about how we handle your information, write to the person in charge and describe the situation. We acknowledge your complaint and reply in writing within 30 days. If our answer doesn’t satisfy you, you can contact theCommission d’accès à l’information du Québec.

Changes

If we change this policy, we update the date at the top of this page. Significant changes are announced on the site.